Terms of Service

Effective Date: June 20, 2025

1. Introduction

Welcome to PostScript. These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Services"), which include tools for post-production editing, project management, cloud rendering, and file handling.

By accessing or using PostScript, you agree to these Terms. If you do not agree, do not use our Services.

2. Use of Services

You may access and use PostScript tools solely for lawful purposes. You are responsible for all activity conducted through your account.

PostScript provides a variety of tools, including but not limited to:

  • XML editing
  • Video editing
  • Production management
  • Cloud-based rendering and storage

We reserve the right to modify, suspend, or discontinue parts of the Service at any time without notice.

3. Accounts and Access

To use PostScript, you must create an account. You agree to provide accurate information and maintain the security of your login credentials.

4. File Uploads and Processing

You may upload files to PostScript for use within our tools. These files may include video, audio, image, XML, JSON, RIVE, and other supported data formats. By uploading content, you grant PostScript a limited license to process, store, and analyze the files solely to provide the Services.

We do not claim ownership over your content. You retain all rights to your files.

5. User Content Restrictions

You are solely responsible for any content you upload to PostScript. You may not upload, share, or process content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, infringing of intellectual property rights, or otherwise objectionable or prohibited under applicable laws or payment processor policies.

By using our Services, you agree not to upload or distribute content that:

  • Violates any applicable law or regulation
  • Infringes on the intellectual property or privacy rights of others
  • Contains malware, viruses, or any other harmful code
  • Includes adult content, hate speech, or materials promoting violence
  • Is intended for use in fraud, deception, or illegal activity

We reserve the right to remove content or suspend accounts found in violation of these guidelines, and to cooperate with law enforcement as necessary. You acknowledge that your use of the Services is subject to compliance checks by our payment processor and hosting providers.

6. Data Portability and User Control

You may export your data at any time. This includes:

  • Uploaded media and assets
  • Project data (in JSON or other formats)
  • Outputs generated by PostScript tools

You may also request deletion of your content and account at any time. However, we may retain certain records as required by law or for legitimate business purposes.

7. Privacy and Security

Your privacy is important to us. Please review our Privacy Policy for how we collect, use, and protect your data.

We take industry-standard measures to secure your files but cannot guarantee absolute security. You acknowledge that you upload and store files at your own risk.

8. Fees and Billing

Use of certain PostScript tools and features requires payment. Current pricing, usage limits, and billing terms are described on our Pricing Page. We reserve the right to change pricing or introduce new plans at any time.

Payments are processed by our third-party payment provider. By making a purchase, you also agree to comply with their terms and policies.

9. Refund Policy

You may request a refund within 14 days of purchase. This applies to top-up credits and first-time subscriptions, provided you have not fully accessed or consumed the service.

Once digital content has been successfully accessed (e.g. a project is rendered, edited, or exported), your right to a refund may no longer apply.

Refunds are handled directly by our payment provider. If you'd like to request a refund, please contact us.

We reserve the right to refuse refunds in cases of fraud, abuse, or unreasonable usage.

10. Cancellation Policy

You may cancel your subscription at any time. If you cancel within the first 14 days of starting your initial subscription, you may request a refund as per our Refund Policy.

After that, cancellation will stop future billing but does not provide a refund for the current billing period. Your access will continue until the end of the current term.

To cancel, you can manage your subscription through your account dashboard or contact us directly.

11. Intellectual Property

PostScript and its associated tools, interfaces, and software are the property of the service operator. You may not copy, reverse-engineer, or distribute any part of the system unless expressly permitted.

12. Termination

We reserve the right to terminate or suspend your access to the Services at any time, for any reason, including violation of these Terms.

13. Changes to These Terms

We may update these Terms occasionally. Continued use of the Services after changes means you accept the revised Terms. The most current version will always be available on our website.

14. Contact

If you have questions about these Terms, contact us at info@postscript.video.